• To adapt a systematic administration / management of the department in providing an excellence service to the client and thus streamlined towards an efficient administration along with the future technologies.



  • To ensure that the administration and human resource division capable to provide the highest standard of the service to all clients, upholding the IT advancement and to be regarded as a role model to other departments in Nilai Municipal Council.



  • Responsible in ensuring the General Administration of the department is implemented based on outlined or applicable rules / circulars and also in term of the service aspects, including a fair treatment towards all officers and personnel of the Council for their sole benefit.